Placing an Order
Choose the products you like and add them to the cart. Submit the request, and we will contact you in a convenient way to arrange the most suitable delivery and payment options.
FLY Team processes orders from Monday to Friday, 9:00 to 21:00 Moscow time.
You can also place an order via Telegram by sending the article number of the required model together with the sizes.
If you order a costume or uniform for a height above 165 cm or with hip circumference above 90 cm, the price of the costume or uniform increases by 20%.
Payment
Payment is made via QR code. After full prepayment, we individually choose the size according to your measurements, send the item for embroidery, pack it, and then dispatch it.
Depending on the chosen model, order processing takes from 8 to 14 business days.
First 300 Promotion
FlySport runs the First 300 promotion for the first 300 users who register on the website and confirm their account. An eligible participant receives a personal 10% discount on the first order; the discount can be used once, is applied automatically during website checkout or accounted for during manual order processing, and is valid for 1 year from the registration date on the website. The promotion runs from publication of these terms on the website until the first-300 participant limit is exhausted; the rules are published in this section. The promotion does not apply to group orders, including team orders and other orders for several buyers where the price, product set, sizes, timing, or discount are agreed individually.
Delivery
Worldwide delivery
We deliver worldwide with transport companies.
The final delivery cost and timing depend on your region and the carrier selected for the order.
Delivery confirmation
We confirm the available carrier, price, and estimated delivery time with you before dispatch.
Warranty and Returns
We give a 14-day money back guarantee on all elements of items and accessories that we have manufactured.
Clothes that do not fit are not refundable. Please take measurements carefully before placing the order.